At Pull Kings, we want you to be completely confident in your purchase. That’s why we offer a 30-Day Money Back Guarantee on all our products.
If for any reason you’re not satisfied with your order, you can return it within 30 days of delivery for a full refund of the product price — no questions asked, provided the following conditions are met.
Eligibility for Money Back Guarantee
To qualify for our 30-Day Money Back Guarantee:
- The product must be unused and in its original packaging.
- All original accessories, manuals, and protective materials must be included.
- Proof of purchase (order confirmation or receipt) is required.
Items Not Eligible
- Used products.
- Products damaged after delivery due to misuse, improper installation, or neglect.
- Items returned without original packaging or missing parts.
How to Claim Your Refund
Step 1 – Contact Us
- Email Support@Pullkings.shop or use our live chat within 30 days of receiving your order.
- Include your order number, reason for return, and photos of the product and packaging.
Step 2 – Receive Return Authorization
- Our team will issue a Return Authorization Number (RAN) and provide the return address.
Step 3 – Send the Product Back
- Carefully repackage the item and ship it to us via a trackable courier service.
- Unless the return is due to our error or a defective product, return shipping costs are the customer’s responsibility.
Step 4 – Inspection & Refund
- Once your return is received and inspected, we’ll process your refund within 3–5 business days.
- Refunds are issued to your original payment method.
- If returning due to a change of mind, original shipping fees are non-refundable (although shipping is already included in your purchase price).
Support Email: Support@Pullkings.shop
Live Chat: Available on our website Pullkings.shop