At Pull Kings, we aim to get your order to you as quickly and smoothly as possible. All our prices include shipping fees and taxes, so the price you see in our store is the final price you pay — no hidden charges at checkout.

1. Order Processing Time

  • All orders are processed and dispatched from our warehouse within 1-2 business days (Monday–Friday, excluding public holidays).
  • You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Method & Transit Time

  • We ship all orders via Royal Mail.
  • Transit time within the UK is typically 1-2 business days after dispatch.
  • Delivery times may vary slightly during busy holiday periods or due to unforeseen courier delays.

3. Shipping Fees

  • Shipping is included in all prices shown on our website.
  • There are no additional shipping fees or taxes at checkout.

4. Delivery Area

  • We currently ship to addresses within the United Kingdom.
  • We do not deliver to P.O. Boxes.

5. Order Tracking

  • Once your order has been shipped, you will receive an email with your Royal Mail tracking number so you can monitor your delivery.

6. Delayed or Lost Deliveries

  • If your order has not arrived within 5 business days of shipment, please contact us at Support@Pullkings.shop or via our live chat so we can investigate with Royal Mail.
  • In the rare case of a lost parcel, we will arrange a replacement or refund.

Warehouse & Returns Address:
Pull Kings – Dispatch Department
Unit 7, Woodside Way
Springvale Industrial Estate
Cwmbran, Torfaen, NP44 5BR
United Kingdom

Support Email: Support@Pullkings.shop
Live Chat: Available on our website Pullkings.shop